Case Studies

Explore some of the projects and solutions we have delivered for customers.

PCI – Booking manager

PCI – Booking Manager allows your business to manage skills based agent pools utilising our secure, PCI compliant booking service.

Simplify the scope of your PCI compliance, instantly.

Level 1 PCI DSS certification.

Internet Fax Improves Document Security for Lawyers & Solicitors

Send and receive fax documents as PDF files in your email to improve handling efficiency while also saving money.

Apply passwords to your PDF files, and zip files, so that only the sender and receiver can access the fax document.

Add subject tags to your PDF files to improve archiving and searchability by these subjects.

Early Warning Telephone & SMS Alerting

Following the deaths of nine people in the 2005 bushfire, communities on the Lower Eyre Peninsula set up their own early warning telephone & SMS alerting system.


Innovative mobile solution develops a reverse charge market while improving child safety.

Vehicle Registration Reminder

In conjunction with the South Australian Government, TelcoEdge has developed the eNotice SMS and Email notification service so motorists can be reminded when their vehicle registrations are due.

Ring Group

Finance company needed all their sales staff mobile phones to ring simultaneously such that the first one to answer gets the sales call. Answering inbound sales calls quickly is critical in the highly competitive finance industry.

Free Call Recording Surging for Financial & Insurance Brokers

For Financial Planners and Insurance Brokers, carrying out your customer’s instructions and retaining those instructions on file is critical to professional integrity.

Recording the phone conversation is the ultimate way to retain proof of the verbal instruction.


Premium rate 190 telephony and credit card telephony solutions that give premium rate providers the Edge.

Unrivalled flexibility and maximum control gives you complete visibility over your business. Live operator and many other highly featured services at your fingertips.

Tired of poor service preventing your business from growing? Looking for an Edge to lift your business?

Free Call Recording in the Cloud Breaking Down the Costs

Expensive onsite call recording equipment may be a thing of the past with these features now included free with every TelcoEdge inbound telephone number.

Ideal for business and government enterprises looking to reduce their call recording and storage costs, while also introducing additional flexibility.