As the manufacturer and developer of the technology we are not reliant on upstream vendors, thereby enabling us to deliver the solution you need instead of what is just available.
TelcoEdge has level 1 PCI DSS certification on a wide range of powerful telephone payment services that instantly remove your contact centre agents and telephone infrastructure from scope of PCI compliance.
We develop, export and use our own technology, thereby not reliant on waiting (and paying) for a third party technology vendor to deliver a new feature that you may be needing to give you the ‘edge’ in your chosen market. Chances are that the feature you desire is already included in our standard product offerings.
Unlike most telecommunications carriers we can deliver highly flexible, custom telephony solutions without the typical time delays and high costs.
The owners have 30 years experience in developing commercially successful telco-grade telephony solutions deployed in Europe, Asia, Africa, Americas, Australia and New Zealand for service providers, enterprise and government.
Our technology has been used by some of the largest telecommunications carriers, media enterprises and technology companies in the world.
Simplify your sales & marketing with a 1300, 1800 or virtual local number to give your business a local presence.
Over 24 business enhancing features such as time of day call routing, call overflow, voicemail to email, IVR (telephone menus), call recording, post code routing and many more are included free with all phone services.
Instant provisioning, real time call reporting and real time control of your service settings puts you in control of how you want your inbound business calls managed 24/7.
Interact with your customers by SMS using your standard email.
Send to a single mobile or broadcast to many thousands of numbers and receive replies back into your email.
Optional dedicated inbound SMS number for powerful marketing and customer service solutions. We also offer custom integration solutions with options of combining with phone and email broadcasting.
Send and receive faxes over the internet using your standard email service. No phone lines or fax hardware required.
Send faxes to a single destination or broadcast to many thousands. Alternatively use our webfax service to upload faxes via your browser or our fax API to integrate with your systems.
For power users we have a comprehensive range of security and integration options. All services include real time reporting and real time control of service settings via our powerful TelcoEdge interface.