Expensive onsite call recording equipment may be a thing of the past with these features now included free with every TelcoEdge inbound telephone number.
TelcoEdge 13, 1300, 1800 and virtual phone numbers all include the call recording feature at no extra fee, along with IVR, call queuing, message-on-hold, post code routing and many others.
The call recording is carried out the TelcoEdge’s highly resilient cloud network. No hardware required on your site. Even when your staff are working from home you can still ensure that all inbound calls are recorded and stored as required.
At the end of every call the audio file is stored as required and can also be sent to your own storage facility via a secure web service where preferred.
Ideal for business and government enterprises looking to reduce their call recording and storage costs, while also introducing additional flexibility.
No business or government site is too big or too small, providing these features in the cloud is a win for all.
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