We provide a range of highly flexible IVR phone payment solutions that eliminate your staff and infrastructure from PCI scope INSTANTLY!
TelcoEdge is the developer and IP owner of the technology, thereby not reliant on upstream providers with different priorities, project delays and cost markups. Our technical roadmap is driven by our customers.
TelcoEdge is a telecommunications service provider offering Level 1 PCI compliant phone solutions from our Australian based telecommunications infrastructure, therefore eliminating additional call fees to deliver your solution.
Our solutions include:
PCI – Agent Assist Phone Payment – enables contact centres to take card payments securely over the telephone using keypad tones (DTMF) while the customer and the agent remain in conversation. More
PCI – IVR Phone Payment – callers dial a dedicated telephone number to pay invoice and subscriptions 24×7, no agents required. Contact centre agents can also transfer callers to this service and have the caller transferred back to the agent after the payment has been completed. More
PCI – Phone Survey with Phone Payment – Used by charities to collect feedback from the public, with option at end of the survey for caller to make a credit card donation. The service is fully automated with no contact centre agent required. More
PCI – Custom Phone Payment – We have over 30 years experience in developing commercially successful telecommunication solutions deployed in four continents.
Get in touch if you have any queries or need a tailored, secure telco solution for your business.contact us