A powerful automated IVR phone payment service that works for you 24x7.
Collects payment of invoices, rates, donations and subscriptions by credit card over the phone and deposits the money into your bank account.
Customers can call the service direct 24x7 and make payments without needing to wait for business hours to speak with a contact centre agent.
Includes options for contact centre agent to converse with the caller to verify details or complete a process and then drop out of the call so they are free to take other calls, while the IVR phone payment service processes the transaction. Callers can be passed back to an agent at any time.
We provide your own dedicated 13, 1300, 1800 or local telephone number to make it easy for your customers to use. You can also port your own numbers into our network.
Our API provides options to communicate with your environment to pass information such as payment reference numbers, amount and results.
Dramatically simplify the scope of PCI compliance, instantly.
TelcoEdge is the developer and IP owner of the technology, thereby not reliant on upstream providers with different priorities, project delays and cost markups. Our technical roadmap is driven by our customers.
100% Australian technology, owned and operated, thereby eliminating off shore legal jurisdictions accessing your private data
TelcoEdge is a telecommunications service provider offering Level 1 PCI compliant phone solutions from our Australian based telecommunications infrastructure, thereby eliminating additional call fees to deliver your solution.