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24/7 Emergency Call Diversion

Emergency Call Diversion

Emergencies such as a flood in the building basement, storm damage, fire, blocked roads and even civil events such as expos, can prevent your staff attending your site to keep your business running.

TelcoEdge empower you to keep your business running by providing 24/7 access from your mobile or internet browser to change your call flow, and other settings, in just a few seconds.

Puts you in control of your business, when you want, 24 hours a day, 7 days a week.

24/7 Access

Login to the TelcoEdge interface and change call flow settings 24/7.

Change the answer point to your 1300, 1800 and virtual local numbers.

Set up hunt groups to route calls to team members working from their home office or mobile.

Set up ring groups so multiple phones ring at the same time, and the first person to answer takes the call.

Configure voice menus to navigate your callers.

Upload recorded messages to provide callers with important up to date information

Included with all TelcoEdge Phone Services

Emergency call diversion access is included at no extra fee with all TelcoEdge phone services.

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Or speak with one of our Customer Solution experts on 1300  20 88 20

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